We’re happy to hold your order for 30 days from the date of purchase. We kindly ask that all in-store pickup orders be collected within this timeframe.

Orders that remain unclaimed after 30 days will be considered abandoned and the merchandise will be donated to a local charity.

Please note that once the 30-day pickup period has passed, we are unable to offer refunds, replacements, or store credit for unclaimed orders.

Thank you for understanding and for helping us keep our pickup area organized. We truly appreciate your business! ♡

All CLEARANCE items, SALE items, HOLIDAY items, toys, stuffed animals, makeup kits, nail polish, and jewelry are FINAL SALE and cannot be returned, exchanged or credited, whether purchased in-store or online.

Yes, We gladly accept exchanges or store credit on regular-priced items within 7 days of the original ship date. Items must be unworn, unwashed, and in original condition.

We do not offer monetary refunds. Eligible items may be exchanged or returned for store credit within the return window.

Gifts are eligible for exchange or store credit within 21 days of the purchase date. After 21 days, no exchange or store credit will be issued.

All orders are processed within 24—48 hours. Please note, this doesn't include shipping time, weekends, or holidays.